SMS Terms & Conditions

Last Updated: June 1, 2026

SMS Program Overview

By providing your mobile phone number to Scrubbies LLC (“Scrubbies,” “we,” “our,” or “us”), you agree to receive text messages from us related to our services, promotions, customer support, and account management.

These SMS Terms & Conditions govern your participation in Scrubbies’ text messaging programs.

Types of Messages

By opting in, you may receive text messages including, but not limited to:

Appointment Communications

Appointment confirmations
Appointment reminders
Scheduling updates
Service notifications
Arrival notifications
Follow-up communications

Account Notifications

Billing reminders
Payment confirmations
Account updates
Customer support responses

Marketing Communications

Promotional offers
Special discounts
Referral program notifications
Seasonal promotions
Birthday rewards
Company announcements

Message content may vary.

Consent to Receive Text Messages

By providing your phone number and opting into SMS communications, you expressly consent to receive automated and non-automated text messages from Scrubbies at the phone number provided.

Consent is not a condition of purchasing any goods or services.

Your consent applies even if your telephone number is registered on any federal, state, or internal Do Not Call list.

Message Frequency

Message frequency varies depending on:

Service activity
Appointment schedules
Customer preferences
Promotional campaigns

Customers may receive recurring messages.

Scrubbies does not guarantee a specific number of messages per month.

Message and Data Rates

Message and data rates may apply.

Charges are determined by your mobile carrier and mobile service plan.

Scrubbies is not responsible for any messaging or data charges incurred through participation in our SMS programs.

Opting Out

You may opt out of marketing text messages at any time.

To stop receiving SMS messages, reply:

STOP

Upon receipt of your request, you may receive a final confirmation text message confirming your opt-out status.

After opting out, you will no longer receive marketing text messages unless you subsequently opt back in.

Help Instructions

For assistance with our SMS program, reply:

HELP

You may also contact us directly:

Phone: 240-301-5500
Email: hello@scrubbiesclean.com
Website: www.scrubbiesclean.com

Transactional and Service Messages

Even if you opt out of marketing messages, Scrubbies may still send text messages necessary to provide services you have requested.

Examples include:

Appointment confirmations
Appointment reminders
Service-related updates
Account notifications
Customer support communications

These messages are considered transactional and may continue as necessary to fulfill requested services.

Supported Carriers

SMS services may not be available on all wireless carriers.

Carriers are not liable for delayed or undelivered messages.

Delivery is subject to effective transmission by your wireless provider and network availability.

Wireless Carrier Disclaimer

Participating carriers are not responsible for:

Delayed messages
Undelivered messages
Errors in message transmission
Service interruptions

Message delivery is subject to mobile carrier network availability.

User Responsibilities

You agree to:

Provide accurate contact information
Maintain ownership or authority over the phone number provided
Notify Scrubbies if your phone number changes
Comply with all applicable laws regarding SMS communications

You are responsible for any charges associated with receiving text messages.

Privacy

Information collected through our SMS programs is governed by our Privacy Policy.

Please review our Privacy Policy to learn how we collect, use, disclose, and protect your information.

Information submitted through SMS may be stored and processed to:

Provide services
Improve customer support
Maintain records
Comply with legal obligations

Changes to Mobile Numbers

If you change, transfer, or deactivate your mobile phone number, you agree to notify Scrubbies before the change occurs whenever possible.

Failure to do so may result in messages being sent to an unintended recipient.

Scrubbies is not responsible for messages delivered to reassigned or recycled phone numbers.

Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to participate in our SMS programs.

Our SMS services are intended for residents of the United States.

Disclaimer of Warranties

SMS services are provided on an “as-is” and “as-available” basis.

Scrubbies makes no guarantees regarding:

Message delivery
Message timing
Service availability
Error-free operation

We disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Scrubbies shall not be liable for:

Delayed messages
Undelivered messages
Technical failures
Carrier-related issues
Data loss
Indirect damages
Consequential damages

Our total liability relating to SMS communications shall not exceed the amount paid by the customer to Scrubbies for services during the preceding six months.

Modifications to SMS Program

Scrubbies reserves the right to:

Modify SMS programs
Suspend SMS programs
Terminate SMS programs
Update these SMS Terms & Conditions

Changes become effective upon posting to our website.

Continued participation after changes are posted constitutes acceptance of the revised terms.

Contact Information

Scrubbies LLC
Fort Washington, Maryland
Phone: 240-301-5500
Email: hello@scrubbiesclean.com
Website: www.scrubbiesclean.com

By providing your mobile phone number and opting into SMS communications from Scrubbies, you acknowledge that you have read, understood, and agreed to these SMS Terms & Conditions.